Your trust matters

Privacy Policy
Effective Date: 3 December 2024

Micheal Russell’s website (referred to as "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

By accessing or using this website, you agree to this Privacy Policy. If you do not agree, please refrain from using the website.

1. Information We Collect

We collect personal information to provide services, improve user experience, and comply with legal obligations. The types of information we may collect include:

• Personal Information: Name, email address, phone number, billing address, and other identifying details provided via forms or correspondence.
• Technical Information: IP addresses, browser type, operating system, and usage details via cookies and analytics tools.
• Transaction Information: Payment details (processed securely), order history, and inquiries about services.

2. How We Collect Information

We collect your information in several ways, including:

• Directly from you when you complete forms, subscribe to newsletters, or communicate with us.
• Automatically when you visit our website through cookies, web beacons, or similar technologies.
• From third parties, where permitted by law, including analytics or advertising providers.

3. Use of Information

We use your information to:

• Provide and improve our services.
• Communicate updates, promotions, or customer support.
• Comply with legal requirements and ensure the security of our services.
• Analyse user trends to enhance website functionality.

4. Disclosure of Information

We do not sell or rent your personal information. However, we may disclose your information to:

• Service providers who assist in operating the website (e.g., hosting, analytics, or payment processing).
• Legal or regulatory authorities when required by law.
• Third parties with your consent or as required for business transfers (e.g., mergers or acquisitions).

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to:

• Remember your preferences.
• Deliver personalised content and advertisements.
• Collect analytics to improve website performance.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

6. Data Security

We implement robust security measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. These include encryption, secure servers, and regular security updates.

While we strive to protect your data, no transmission method or storage system is 100% secure. Please notify us immediately if you suspect any unauthorised use of your personal information.

7. Your Rights

As an individual, you have rights under the Australian Privacy Principles, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Withdrawal of Consent: You can withdraw consent for certain data uses (e.g., marketing).
• Complaints: If you believe we have breached your privacy, you can lodge a complaint with relevant authorities.

8. International Data Transfers

As part of our operations, your personal information may be stored or processed in servers outside of Australia. We ensure that overseas data storage complies with Australian Privacy Principles or equivalent standards.

9. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in laws, technology, or business practices. All updates will be published on this page, and the "Effective Date" will be revised accordingly.

Thank you for trusting us. Your privacy is our priority.